Category Archives: I Can’t Believe I Shared That

Does One Bad Apple Spoil The Whole Bunch?

As a long time Apple devotee, I felt it was time to upgrade my laptop to the latest and greatest. So there I was yesterday on my way to the local Apple store to pick up my new, shiny retina display MacBook Pro. Excited, I drove back home as fast as I could to get this new baby setup and ready to rock-and-roll.

Quickly, I started the setup process but something seemed odd. I could’t seem to get used to Apple’s fancy new keyboard. I was staring at the keyboard and wondering what the strange symbols and characters were.

Curious, I picked up the phone, and called Apple Care. After some research, Mike, the representative says: “This is very odd but I think you got a Spanish keyboard, sir!” Although I like enchiladas, this was no fiesta.

I am glad to report that today this was corrected at the Apple store and thankfully I now have a new laptop with the correct keyboard. They admitted that this has never happened before and suggested this should be my lucky day to play the lottery.

© Chad Barr 2012. All rights reserved

 

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The Importance of Proofreading Your Content

I was always intrigued by English colloquial expressions and have always loved “testing” my new learned idioms on anyone I see in my path.

Upon my arrival to the US (34 years ago) and during one of my college lunch breaks, I wanted to impress my American buddies with my new idioms. Being so tired from studying the night before and while they were having their lunch I sat down and said: “I pooped!” Their reactions and face expressions made me realize that I may not have been as clear so I yelled again: “No seriously, I Pooped!” “Well … good for you Chad!” I heard them say.

When arriving home later that evening and when realizing that my new idiom has not been as effective and impressive as I thought it should have been, I decided to run this by my wife who was / is the source of many of my exciting idioms. “You said WHAT?” she yelled. “No you didn’t!” she continued. “Honey, You forgot the apostrophe as it should have been I’m Pooped!” she exclaimed.

A huge difference an apostrophe makes, eh?

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Technology for Technology Sake

I was scheduled to talk with a client of mine recently. I reviewed the most recent email she sent me, prior to dialing the phone number, and noticed her phone number at the bottom of her email signature, which I do recommend as a great pragmatic practice. I picked up the phone, dialed the number listed and got the sound of a fax machine on the other end. Thinking I dialed the wrong number, I dialed it again and got the same fax machine sound. I then pulled up her cell number and when finally connecting she asked me why am I calling her on her fax line. I said that I called the number listed in her own email signature. She indicated that she uses that email address only for private communication and her telephone number listed is her home number that is also used as a fax machine. She then asked me to dial another land line number which was not listed in her email signature.

This illustrates a prime example of how technology may actually complicate the ease of being able to contact you. If you require a fax machine, set up a dedicated number and do not run the risk that your fax machine answers human calls and especially those from your prospects and clients. And if you are listing the phone number to contact you in your email signature, which you should, make sure that number leads to you or your voice mail and not your fax machine.

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Technology, Miracle And All That Jazz Or Hora

On a recent vacation trip to Israel I realized prior to boarding the plane, and to my horror, that I forgot the power cord for my MacBookPro laptop. You all know how ornery I get if I don’t get my daily access to my Mac. I quickly used my iPhone to email my friend Dov Gordon in Jerusalem asking him to make the connections necessary to see where I may get such cord. Upon landing eleven hours later, fully rested in first class, and greeted by the beautiful Israeli afternoon, my iPhone email inbox and text messages quickly notified me that I might be in luck. Dov, with the help of technology and probably the Israeli secret service, informed me that the only place in Israel that may have my desired cord is the Mall of Ramat-Aviv, located in an affluent suburb outside Tel-Aviv. So we (my wife and I) picked up the Hertz rental car, turned on the GPS and on our way we were to the mall.

Less than thirty minutes later I parked the car, turned off the engine, smiled and said to my wife: “We’ve made it. Let’s get the cord and start our great vacation.” She smiled and said: “And what a better place to start than this great mall.”  As I opened the car door and stepped out of the car, my keys dropped out of my hands. In a split second, and to my true horror this time, I realized that they fell into a grate and from the sound of it I could tell that it was quite deep. “Oh shoot,” I yelled. (Well it kind of sounded like that.) “What happened?” asked my wife. “I dropped the darn keys in this hole in the ground,” Frustrated I explained. For a moment she thought I was kidding but she quickly learned I was not.

Looking for a quick solution or perhaps a miracle such as parting of the red sea since I was in the holy land after all, I noticed the security booth around the corner. I quickly ran there and explained my situation to the friendly guys. “Not to worry,” said one of them. They quickly grabbed the ladder, gathered the troops, well three does make a troop right? They rolled my car off the grate, lifted the grate and explained to their buddy that they won’t need the ladder while grabbing his legs and dropping him into the hole in the ground. He was mumbling something while going down and seconds later, my keys are flying in the air and land in my hands while the guy is pulled out of the dungeon. I thanked them profusely and rewarded them with American dollars as a sign of my gratitude.

“The cord you are looking for is on back order,” said the clerk at the store. My life flashed before my eyes. Well, not quite but you get the point and the seriousness of my situation right? Yet, I was determined that there is no possible way I am walking out of that store without a cord. After much schmoozing, we find out that this guy helping us at the store, traveled the US quite a few times, he has a family in Cleveland which my wife happens to know quite well and he admits that someone just turned in their laptop for repair with the cord attached. It took all of my positive influence, talent and mastery of the language (begging probably had a lot to do with it) to finally convince him to sell me the cord for a full price. It was double the price I would pay in the US but who cared at that point. I was able to convince him to take the back order cord when it comes in and attach it to the item being repaired. We paid, thanked him and ran out of the store before he changed his mind.

Luckily the stores and coffee shops were still open so it turned out to be a fabulous evening as we gladly invested in the local economy. See pictures below as proof. On the way back to the car I held the keys tighter than ever before yet realizing that in the midst of all this excitement I forgot to take some pictures or videos that would have made my story believable. Well, it truly did happen, really, I mean it!


Chad drinking as known in Israel “upside down coffee” or simply  latté in the US.


Laurel after another successful shopping day

© Chad Barr 2009. All rights reserved.

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What Have You Bought for Me Lately?

It was almost 10PM and I was standing there at the Tel Aviv airport in Israel waiting for the announcement that my flight to the US is boarding. So in order to kill some time I decided to visit the beautiful, duty free, H. Stern jewelry store.

“You sure have a great taste” said the lovely sales lady, commenting on the gorgeous bracelet I was looking at.

“Thank you” I said.
“For a special lady I assume?” she asked.
“My beautiful wife of course” I said.
“Would you like me to check on the price for this?” She asked.
“Why not, it couldn’t hurt” I said.
“$18,000!” she said.
“EIGHTEEN THOUSAND?” I yelled. (Oh, did it hurt)

Probably noticing the nice Hublot watch I was wearing she continued: “May I show you something else?”
“Ok” I said.
She pulled out this beautiful watch that I immediately fell in love with. How did she know? And she even told me that it looked great on me. (Yes, it was a man’s watch and I believed her)

Unknowingly, several minutes later, the phone rang at my home in the US and it was 5 AM. My wife, still sleeping, answered and heard a friendly gentleman voice.
“Mrs. Barr?” he asked.
“Yes, and who is this?” she asked.
“This is John from the fraud department at MBNA. I just wanted to make sure you knew that a large purchase was just made overseas with your husband’s personal credit card.” He said.
“Where was it?” asked my wife.
“At the Tel Aviv airport in Israel.” He answered.
“Oh, that is fine said my wife. It is my husband I am sure buying me a surprise present.”
“I am so sorry.” He said. “I just ruined the surprise your husband was planning on for you.”

Several hours later, I was greeted by my wife, who came to pick me up at the Cleveland airport. With a huge smile she asked: “How was your trip and did you buy anything special?” I replied: “Great, and I got myself a little present at the airport. So do you like my new watch?”

It was a quite ride home that day.

(Note: Please see the note from my colleague Tom Breur from Holland regarding this story)

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Are You Taking Your Technologies for Granted?

It was 1968, I was 12 years old growing up in Israel. After waiting for over a year, the phone my parents ordered for our home, finally arrived. There was great excitement in our home, and we even built a small credenza to proudly display our new arrival. What made it even more exciting was the fact that we were one of the first families on our block to have our phone installed. The technician installed and tested it and then left. Exhilarated, I picked up the handset, the beautiful tone sounded loud and clear, I placed it next to my ear and I then realized … I had no one to call. None of my friends had their phones yet.

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