I don’t get the thinking with web sites that incorporate the concept of “Under Construction” or “Coming Soon” pages. Some sites I visit incorporate these pages to attempt and let us know that these pages are going to be released soon. Some do that on their home page thus suggesting that the entire site will be launched soon. When I see such pages here is what crosses my mind:

1. You are wasting my time navigating your site, thus aggravating me.


2. You are telling me that you are unable to meet your own deadlines and finish your commitments.


3. Marketing your own company is not a priority for you.


4. The methods you and your Webmaster are using are amateurish.


5. There is a good chance these pages will never change.

Here are my recommendations:

1. Finish developing all the content necessary for all pages on your site and only then should you launch your site.


2. Eliminate all pages from your site that content is not ready yet.


3. If you can commit and guarantee that the pages or your entire site will be available on a certain date, it is ok to announce the following: “Thank you for visiting this page, please check back on xx/xx/xx when this page will be launched.”

The examples below not only illustrate my points above, but they also demonstrate business negligence. These pages have been there for over a year. I suggest they either take the page or site down or complete writing the content.

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Do you still use the phone book to find a company’s phone number? I personally forgot what one looks like and prefer to save the drawer space for other use. Instead, I rely on the Internet to get phone numbers when I need to contact a given organization. I find it irritating and surprising when companies make it a real challenge to be able to contact them. When I tried reaching AT&T the other day, there was no easy way for me to contact them from their home page. I had to spend the time navigating the site and aggravating myself before finding their phone number. Verizon makes it easier as they enabled the “Contact Us” link at the bottom left of the screen. Apple truly got it! They display the phone# as well as easy links to contact them.

How easy is it to contact you by phone or email or even get your address?

Take a look at the examples below or visit our web site for an effective example.

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Our latest newsletter is now available for publication. It features my article: Can you hear me now? Can you see me now? – Listen and watch your text come to life which focuses on leveraging podcasts in augment your text and marketing messages. It also features our guest contributor , Linda Popky, President of L2M Associates and her article: Planting the Seeds of Success: Why Marketing in a Down Time Helps Business Turn Up.

Enjoy,

Chad

When visiting web sites, how often do you click on a link which takes you to another site? Probably quite often you would answer since this is the basic foundation to how the world of the Internet works. But when clicking on that link, does the next page open in the same browser window or a new one?

Make sure your web master does the following: When developing the navigation for your site, all available links within your own site should open in the same browser window. Opening your own site in multiple browser windows is not only a poor design error but also irritating to the visitor. However, if you decide that you must link to other sites from your own web site, make sure you open up the link in a separate browser window while keeping your site open in the current window. This logic will enable the user to visit the new site, and when closing that window or tab they will be returned to your site which is still open. Otherwise, they are gone and probably will not be back.

Click here for an example of a hyperlink to another browser session and click here for an example of a hyperlink in the same browser window. (You will have to press the go back arrow to return to this page.)

I believe that we have more control of impacting our destiny and creating success than chance or luck has to do with it.

Here are three ideas that have been instrumental in impacting mine:

1. Opportunities are all around us, we just have to learn to pay better attention to them.


2. If you don’t ask the answer is always NO.


3. When serendipity takes place, I seize the opportunity to create additional serendipity.

WYSIWYG – This popular acronym (pronounced “wiz-ee-wig”) has become popular when screen graphic presentations become virtually identical to those when printing or displaying them on the web. For example, the way you design your screen graphic presentation in a word document will be identical if printed or published to the web. I would however like to caution you that a serious issue might exist distorting your web site and creating what I call the WYSINAWYG syndrome. “What you see is NOT ALWAYS what you get.”

When was the last time you or your web development partner decided to test your site to make sure it properly displays and works through the major web browsers and even some older browsers? If you think this may not be a big issue, you should read the rest of this post.

We always attempt to take advantage of the latest in programming languages that is available to us when developing web sites for our clients. We also focus on the latest and greatest in browser technology. I come to realize that this might create serious challenges with individuals using older technologies who are not quick to upgrade their software and Internet browsers.

Below are three screen-capture examples from David Newman’s blog. Notice the books on the right hand side displaying properly in Microsoft Internet Explorer browser (click on images to enlarge):

In the next display using the Mac Safari browser, notice that only four books are showing on the right hand side and several are actually missing:

Below is the example using the Firefox browser, which happens to be my default and favorite browser. Notice that the books are displaying diagonally from right to left and are actually distorting the text of the post:

Here is an interesting chart showing that the most popular browsers are Microsoft IE7, IE6 and Firefox (which is constantly gaining popularity.)

Which brings me to my final point and recommendation that you test your web site(s) using these top browsers as well as Safari. Or you too may be surprised that what you intended to be shown is not correctly shown.

What You Say Online May Damage Your Credibility

As I write on this quite often, blogs are a powerful tool to enable you to rapidly publish content about you and your company. If done well, they can add tremendous credibility for your organization and create an online dialog between you and your customers. However, I would also like to caution you that if in the wrong hands, blogs might become a competitive advantage for your competitors.

We use Constant Contact as our email distribution engine when electronically delivering our clients’ newsletters and ours. We find it easy to use, extremely stable and it generates good successful results. While reviewing newsletter services available from other companies, I came across an interesting company by the name of iContact. When visiting their blog, I was surprised to read their own post from 1/22/08 and 1/28/08 reporting serious issues with their products and how they fixed it. As an Internet and software development company, I do believe in taking action, communicating with customers and being responsible when software defects are discovered. However, I do not find this public open admission to be a good business practice. It’s one thing to contact and notify the customers affected, let them know of the issues and how you have taken care of it now and for the future. It’s another to openly broadcast this message on your blog, scare away potential new customers or even existing ones and give your competitors great research ammunition to use against you.

(Screens capture from iContact blog. click on images to enlarge):

I just came across a site loaded with interesting content and terrific value. Another creative idea from Guy Kawasaki, innovative author, writer and entrepreneur. Click on this link www.alltop.com a site, which collects all the top stories on the web and organizes them in logical categories. It is like having your own table of contents to your favorite topics.

(Click on image to enlarge)

The large amount of people who smoke in Israel is unfortunately alarming. Although I do not have the statistical evidence to substantiate my claim, ubiquitous smokers are strong enough anecdotal evidence. Here is a picture from the duty-free store in the Tel-Aviv airport proving the unfortunate popularity of cigarettes. Tremendous amount of real estate is taken with beautifully displayed, almost candy-like, stacked cartons of cigarettes.

What intrigued me further was the fact that each carton had huge letters and fonts displaying on each: “Smoking Kills”, yet you would think they were giving them away.
What is it about human nature that:

1. Even when individuals have clear and factual evidence that prove they may be in danger or possibly even death, they still elect to do it?


2. Even when organizations and leaders have been proven that there is a “better way”, they elect to either not do anything or select the more economical non-proven way?

(click on images to enlarge)

How much should you share with potential clients when meeting with them and especially in your writing and on the web? I hear this question quite often and for years I was not a huge fan of “giving” away our IP and wisdom. Here is my belief now:

1. If you think you are giving too much of it away, you are on the right track.


2. Your clients will wonder if this is how much “free” advice you give them prior to becoming a client, how much would you then be giving them after they become a client.


3. It helps me to constantly push the envelope and re-invent with new ideas so I do not become otherwise stagnant.